To be the first choice in automotive solutions on the Central Coast by excelling in every area of our business, providing exceptional customer service, being an employer of choice, striving for excellence in distributor relationship and strongly supporting our local community as one.
To achieve our mission statement we will delight our customers through value for money automotive solutions, empower our people to deliver industry leading customer service, and build a profitable and sustainable business that excels equally for customer, factory, shareholder and the local community.
Central Coast Ford will invest in training of its people to develop a formlised approach to customer service and empower them to resolve issues promptly and professionally, taking pride in everything we do and providing consistency in every interaction we have with our customers.
Our core values are the DNA that support our Mission Statement forming the foundation of what we are and how we act.
Our Core Values are:
We always strive to do the right thing. Our commitment to honesty is unwavering in both actions and words.
We are committed to serve both our internal and external customers equally so that their interests are always at the forefront of our business.
It is everyone’s responsibility to rise above one’s personal circumstances and demonstrate the ownership necessary for achieving key results. Through empowerment to take ownership, our standard is to do it right the first time and hold ourselves, and each other, responsible for our outcomes.
- Continue Improvement
We are a dynamic organisation that constantly seeks and rewards those who aspire for growth and innovation in all areas of our business and personal lives.
Individual strengths are utilised for the common purpose of team success where our individual needs are secondary to that of the group. Through support and pro-active feedback we strive to build on the strength of others and that of the team.
Key to our success is to provide a rewarding and enjoyable workplace which encourages the energy to differentiate ourselves from our competition.
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